Please email or phone
us with questions or to place an order.
We will check stock and be able to give you an idea of when you can expect to
receive your hats. Please remember that our business involves time on the road
and though we try to respond promptly it is not always possible. During our show
season it will be harder to order directly and we encourage you to come to a
show if possible.
We ship USPS and shipping charges are based on the size and weight of the box.
Your order is secure ur Secure Server Order Form uses Secure Socket Layer technology. You will see the padlock symbol on your browser when you click 'Checkout'. All your personal information is secure.

Gwendolyn Mclaughlin |
Returns
Sometimes a purchase turns out to be the wrong size or color or the style just doesn't work for you. We will exchange it or issue a refund if you contact us right away, and as long as the hat has not been worn or altered. This needs to be handled as soon as you receive the hat. All shipping charges will be at your expense. Custom orders should be considered non refundable. All
orders will be non refundable after 14 days unless we discuss special circumstances
Sizing
Many hats are one size, however check our sizing
page for sizing
information.
Shipping
SHIPPING CHARGES
Shipping charges are based on destinations & categories.
- One or two of the following:
Berets, feather pins, Circlets, Cones, Flat Caps, French Hoods, Headband Falls, Horned Headdresses, Henry VIIIs, Isabellas, Jesters, Robinhoods, Roundlets, t-shirts, Wizards.
- One of the following: Tall Hat, Top Hat, Cavalier, Tricorn
or 3-4 of the above (A)styles.
- Two or more structured hats listed above as B styles, all other multiple purchases.
| |
USPS PRIORITY |
EXPRESS |
UPS |
| |
2-5 days |
1-2 days
No Guaranteed overnight
from my rural PO! |
Ground 2-8 days
(Email us for 3 Day charges) |
| A |
$8.00 |
$25.00 |
$9.00 |
| B |
$11.00 |
$31.00 |
$12.00 |
| C |
$14.00 |
|
$14.00 |
Shipping charges are estimates. Some orders may be a little more or less.
We will choose USPS or UPS for shipping depending on which is best for timely
delivery. All PO BOX addresses must go USPS. Please specify in customer comment
if you have a preference. Large boxes with Cavaliers or Pirate hats
will go UPS unless you live in a state that is very close to Virginia.
International Shipping
Please email us for specific charges to your country. USPS
priority mail can take 6 - 14 days, EXPRESS will take 5 days. We recommend
Express.
We do not have any way to find out about customs fees or the time required to
clear customs in other countries.
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